(1) The Tribunal may make an order —
(a) to require the supplier to —
(i) remove the defect from the goods in question,
(ii) replace the goods with new goods of a similar description which must be free from any defect,
(iii) return to the person making a complaint the price, or charges paid by that person,
(iv) remove the deficiencies in the services in question,
(v) desist and discontinue the unfair trade practice or the restrictive trade practice,
(vi) refrain from offering the hazardous goods for sale,
(vii) withdraw the hazardous goods from being offered for sale,
(viii) cease the manufacture of hazardous goods and to desist from offering services which are hazardous in nature,
(ix) issue corrective advertisement to neutralize the effect of misleading advertisement at the cost of the supplier responsible for issuing such misleading advertisement; or
(x) provide for prescribed costs to parties in addition to the fees paid to the laboratory for analysis or testing under section 13(8);
(b) subject to section 45, to impose a fixed penalty as specified in Schedule 4.
(2) An Order of the Tribunal must be —
(a) by a majority of votes of those members present and voting and, in addition to an original vote, the Chairperson has a second or casting vote in any case in which the voting is equal;
(b) authenticated by the signature of the Chairperson;
(c) sent to the Council and consumer in writing.
(3) Where the Tribunal makes an Order under subsection (2), the Tribunal shall keep a record of its decision.
(Substituted by Act 14 of 2021)