(1) Subject to subsection (3), the Board shall —
(a) receive complaints from the Department;
(b) monitor the investigation of a complaint of the Department;
(c) review reports of the Department;
(d) where necessary, seek to resolve disagreements between a consumer and supplier in relation to goods and services;
(e) hear, deliberate and resolve consumer complaints or other disagreements between consumers and suppliers;
(f) provide redress against violations of this Act;
(g) where appropriate, dismiss complaints; and
(h) carry out such other functions incidental to the proper discharge of the functions under paragraphs (a) to (g).
(2) Subject to this Act, the Board may for the purpose of exercising or discharging any functions under this Act, do anything and enter into any transaction which in the opinion of the Board, is necessary to ensure the proper exercise or discharge of its functions.
(3) The Board, in addition to its functions, may provide guidelines published in the Gazette on the concept of sustainable consumption with respect to the provision of any goods or service.