Revised Laws of Saint Lucia (2022)

106.   Return of electrical goods

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    (1)   This section applies where —

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      (a)     a consumer purchases electrical goods, believing the goods to be fully functional and operational; and

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      (b)     upon attempting to use the goods, discovers that it is faulty or non-functional.

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    (2)   Where subsection (1) applies, the consumer may return the goods within 30 days.

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    (3)   Unless the supplier is able to establish that the goods were damaged as a direct result of neglect or abuse by the consumer or an Act of God, the consumer is, on return of the goods to the supplier, entitled to —

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      (a)     an exchange of the faulty goods for goods that are new, similar goods and functional; or

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      (b)     a refund of the amount paid by the consumer for the goods.