Revised Laws of Saint Lucia (2022)

120.   Unfair or unjust transactions

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    (1)   A supplier shall not —

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      (a)     offer to supply, supply, or enter into a consumer agreement to supply any goods or service at a price or on terms that are unfair or unjust; or

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      (b)     market any goods or service, or negotiate, enter into or administer a consumer agreement for the supply of any goods or service, in a manner that is unfair or unjust, having regard to —

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        (i)     the fair value of the goods or service,

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        (ii)     the circumstances of the consumer agreement,

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        (iii)     the parties to that consumer agreement,

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        (iv)     the relationship of the parties to each other, and

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        (v)     the relative capacity, education, experience, sophistication and bargaining position of the parties.

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    (2)   For the purposes of this section, a consumer agreement is unfair or unjust if —

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      (a)     the consumer agreement is excessively one-sided in favour of any person other than the consumer or other person to whom goods or service is to be supplied;

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      (b)     the terms of the consumer agreement are so adverse to the consumer as to be inequitable; or

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      (c)     the consumer relied upon a false, misleading or deceptive representation, or statement of opinion, provided by or on behalf of the supplier, to the detriment of the consumer.

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    (3)   An unfair or unjust transaction is unenforceable against a consumer.