Revised Laws of Saint Lucia (2022)

88.   Information to consumer

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    (1)   At any time before a consumer agreement is made for any goods, whether sold as used or new, a supplier shall, in addition to the requirements of any other enactment relating to packaging, labelling or description of goods, provide all reasonable information to the consumer concerning the goods being sold.

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    (2)   The information referred to in subsection (1) is —

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      (a)     where applicable, the origin, care, terms, components, hazards, proper use, weight, size and instructions for assembly and installation of the goods;

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      (b)     where chargeable, the professional fees of the supplier in respect of the goods; and

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      (c)     the contract terms.

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    (3)   Subject to subsection (4), where the consumer believes that he or she fully understands the information given as to the matters specified in subsection (2), the supplier shall require the consumer to sign a statement to the effect that the information was given to the consumer and that the consumer understands.

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    (4)   Subsections (1) and (3) do not apply where in all the circumstances it is not reasonable for the information to be given or for the statement to be signed.

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    (5)   Where a supplier fails to comply with this section, he or she shall, notwithstanding anything to the contrary in the warranty document relating to the goods, be responsible for any damage done to the goods by the consumer that can be directly attributable to the consumer's lack of information.

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    (6)   A supplier who contravenes this section commits an offence and is liable on summary conviction to a fine not exceeding $2,000 or, to imprisonment for a term not exceeding 6 months or to both.