Revised Laws of Saint Lucia (2022)

162.   Prior information requirements

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    (1)   Subject to subsection (2), prior to the conclusion of any distance contract, the supplier shall provide the consumer with the following information —

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      (a)     the identity of the supplier and, in the case of a contract requiring payment in advance, his or her address;

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      (b)     a description of the main characteristics of the goods or service;

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      (c)     the price of the goods or service including all taxes;

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      (d)     delivery costs, where appropriate;

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      (e)     the arrangements for payment, delivery or performance;

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      (f)     the existence of a right of cancellation, except in certain cases where this right does not exist;

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      (g)     the cost of using the means of distance communication, where it is calculated other than at the basic rate such as premium phone lines;

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      (h)     the period for which the offer or the price remains valid; and

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      (i)     where appropriate, the minimum duration of the distance contract in the case of a contract for the supply of goods or service to be performed on a one-time basis or recurrently.

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    (2)   The information under subsection (1) must be provided in a clear and comprehensible manner and in good time before the conclusion of any distance contract.

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    (3)   In a distance contract for the sale of goods, the consumer must receive confirmation of the information under subsection (1) in an enduring medium accessible by him or her.