The functions of the Department are —
(a) receiving and recording a complaint under section 11;
(b) investigating a complaint under section 12;
(c) preparing an investigation report under section 17;
(d) educating the public, through the dissemination of information relating to consumer affairs;
(e) promoting and protecting the welfare and interests of consumers;
(f) conducting research on matters relating to consumer affairs.
(Substituted by Act 14 of 2021)