Revised Laws of Saint Lucia (2022)

39.   Rejection of a Complaint by the Council

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    (1)   The Council may, on the recommendation of the Department, reject a complaint if the Council is of the opinion that —

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      (a)     the complaint is frivolous or vexatious or not made in good faith;

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      (b)     the complainant has delayed for more than six months from the day the grounds for complaint arose or a period expressed in relation to the goods or services, whichever is greater;

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      (c)     having regard to all the circumstances of the case, no investigation or further investigation is necessary;

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      (d)     the complaint does not pertain to a matter within the function of the Council.

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    (2)   Where the Council rejects a complaint under subsection (1), the Secretary shall give written notice to the person making the complaint of the reasons for rejecting the complaint.

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      (Substituted by Act 14 of 2021)