Revised Laws of Saint Lucia (2022)

25.   Functions of the Council

The functions of the Council are —

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    (a)     considering an investigation report and supporting document submitted under section 17;

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    (b)     facilitating, through an alternative dispute resolution proceedings, the resolution of a dispute between a consumer and a supplier in relation to goods and service;

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    (c)     preparing a binding written agreement, if the parties to the dispute resolution proceedings have reached an amicable solution under section 43(a);

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    (d)     if the parties to the dispute resolution proceedings are unable to reach an amicable solution, referring the dispute to the Tribunal for its consideration under section 43(b);

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    (e)     on receipt of information that a person making a complaint has commenced or intends to commence an action before a criminal or civil court, determining whether the result of that action may be duplicitous in nature, and suspend or discontinue alternative dispute resolution.

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    (Substituted by Act 14 of 2021)