Revised Laws of Saint Lucia (2022)

11.   Receipt and Record of Complaint

On receiving a complaint, the Department shall —

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    (a)     ensure that the consumer complaint form, when received by the Department, is stamped with the stamp of the Department and provide the person making the complaint with a stamped copy of his or her consumer complaint form;

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    (b)     make a record of the date and relevant details relating to the complaint.

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    (Substituted by Act 14 of 2021)