(1) The Council may, on the recommendation of the Department, reject a complaint if the Council is of the opinion that —
(a) the complaint is frivolous or vexatious or not made in good faith;
(b) the complainant has delayed for more than six months from the day the grounds for complaint arose or a period expressed in relation to the goods or services, whichever is greater;
(c) having regard to all the circumstances of the case, no investigation or further investigation is necessary;
(d) the complaint does not pertain to a matter within the function of the Council.
(2) Where the Council rejects a complaint under subsection (1), the Secretary shall give written notice to the person making the complaint of the reasons for rejecting the complaint.
(Substituted by Act 14 of 2021)