(1) Any person who has reasonable grounds to believe that a supplier is in breach of the provisions of this Act may, make a complaint, to the Board through the Department.
(2) A complaint under subsection (1) shall be made in the form set out in Schedule 2.
(3) A complaint to the Board under this section may be made orally but shall be reduced to writing by the person receiving the complaint and the complainant shall confirm with his or her signature or other identifying mark on the prescribed form.
(4) Notwithstanding the procedure set out for making a complaint under this Act, a person who wishes to complain about the actions of a supplier may file a criminal complaint or a civil claim in any court having jurisdiction to hear such matter.