Revised Laws of Saint Lucia (2021)

95.   Over-selling and over-booking

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    (1)   A supplier shall not accept payment or other consideration for any goods or service if the supplier —

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      (a)     has no intention to supply the goods or service;

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      (b)     intends to supply goods or service that is materially different from the goods or service in respect of which the payment or consideration was accepted.

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    (2)   Where a supplier makes a commitment or accepts a reservation to supply goods or service on a specified date or at a specified time, and on the date and at the time contemplated in the commitment or reservation, fails because of insufficient stock or capacity to supply the goods or service or similar or comparable goods or service of the same or better quality, class or nature, the supplier shall —

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      (a)     refund to the consumer any amount paid in respect of that commitment or reservation, together with interest at the prescribed rate from the date on which the amount was paid until the date of re-imbursement; and

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      (b)     in addition, compensate the consumer for breach of contract in an amount equal to the full contemplated price of the goods or service that were committed or reserved.