(1) Where a service is provided to a consumer —
(a) the supplier is deemed to be providing the consumer with a benefit under the consumer agreement;
(b) subsection (2) applies where a fee is collected from the consumer for that service.
(2) Subject to subsection (3), a supplier —
(a) is liable to make a full refund to the consumer, if for reasons not attributable to the consumer, the benefit is not received by the consumer; or
(b) shall where the benefit is received only in part —
(i) refund a proportionate part of the fees collected, or
(ii) be entitled to receive a similar proportionate part of any unpaid fees.
(3) Subsection (2) does not apply in any case where the consumer contracts to pay the supplier a prescribed fee regardless of whether the consumer receives the benefit.
(4) A supplier who offers a service to a consumer shall —
(a) stipulate the extent of the benefit that is deemed to be attached to the service; and
(b) provide the consumer with an appropriate warranty that —
(i) the benefit is enjoyed for a reasonable time, subject to the fulfillment of such conditions attached by the supplier as may be reasonable to the enjoyment by the consumer of that benefit, and
(ii) if the benefit is not so enjoyed, the supplier shall again provide the service free of charge to the consumer.