(1) This section applies where —
(a) a consumer purchases electrical goods, believing the goods to be fully functional and operational; and
(b) upon attempting to use the goods, discovers that it is faulty or non-functional.
(2) Where subsection (1) applies, the consumer may return the goods within 30 days.
(3) Unless the supplier is able to establish that the goods were damaged as a direct result of neglect or abuse by the consumer or an Act of God, the consumer is, on return of the goods to the supplier, entitled to —
(a) an exchange of the faulty goods for goods that are new, similar goods and functional; or
(b) a refund of the amount paid by the consumer for the goods.