Revised Laws of Saint Lucia (2021)

77.   Obligations of customer

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    (1)   In addition to any other obligation contained in the contract between the customer and the customer's service licensee, the customer shall—

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      (a)     pay for the services provided or made available in accordance with the applicable tariff;

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      (b)     pay the levy;

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      (c)     comply with the technical regulations issued by the service licensee related to service connections and the maintenance of internal facilities;

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      (d)     allow the service licensee to install a meter on the property where service is to be made available to the customer in a location fixed by the service licensee;

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      (e)     shall keep the meter located on his or her property in the same condition as existed when installed, fair wear and tear excepted;

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      (f)     report a damaged meter to the service licensee as soon as the damage occurs or becomes known to the customer;

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      (g)     permit the service licensee or its agents and employees to read the meter in accordance with the terms established in the service licence.

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    (2)   Where a customer fails, after giving the prescribed notice, to comply with subsection (1), the service licensee may suspend the service to that customer except where the customer is an essential service within the meaning of the Essential Services Act.

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    (3)   Nothing in subsection (2) shall interfere with the right of the licensee to sue its customer for payment of the amount owed to the service licensee.

Division 5
Tariff Scheme, Tariff, Tariff Review, Subsidies and Levy