(1) Whenever a patron requests that the gaming establishment hold his or her cash, cash equivalent, gaming chips or gaming plaques for subsequent use, he or she shall deposit the cash, cash equivalent, gaming chips or gaming plaques with a General Imprest Cashier.
(2) In the case of deposits amounting to $20,000 and above, the General Imprest Cashiers shall ensure that such currency is banded together with proper identification of the depositor being attached thereto, and kept separate and apart from the gaming operator's operational funds, so that in the event the depositor would wish a refund of said deposit, the depositor would receive the balance of the very currency deposited.
(3) A General Imprest Cashier accepting a deposit shall prepare a customer deposit receipt and other necessary documentation evidencing such receipt.
(4) Customer deposit receipts shall be serially pre-numbered 4-part forms, which shall be used in sequential order.
(5) All copies of void customer deposit receipts shall be marked “VOID”' and shall require the signature of the preparer.
(6) All information recorded on the customer deposit receipt by the General Imprest Cashier shall be in accordance with the gaming operator's system of internal control submitted to the Board, and such information shall include at a minimum, the following—
(a) the name of the patron making the deposit;
(b) the total amount being deposited written in figures as well as in words;
(c) the date of the deposit;
(d) the signature of the General Imprest Cashier;
(e) the nature of the amount received, cash, cash equivalent, gaming chips or gaming plaques; and
(f) whether or not the deposit is made in Eastern Caribbean currency.
(7) After preparation of the customer deposit receipt, the General Imprest Cashier shall obtain the patron's signature on the duplicate copy and shall—
(a) give the original to the patron as evidence of the amount held on deposit by the gaming operator;
(b) forward the duplicate copy along with any other necessary documentation to the Marker Bank Cashier who shall maintain the document; and
(c) retain the triplicate for inclusion in the daily activity.
(8) A patron shall be allowed to use the deposit at the gaming table by supplying information required by the gaming operator to verify his or her identity.
(9) The Gaming Supervisor responsible shall ascertain from the cashiers cage the amount of the patron's deposit available and request the amount the patron wishes to use against this balance.
(10) The Gaming Supervisor shall prepare a marker in compliance with regulation 25 with the exception that the words “Customer Deposit Withdrawal” shall be recorded on the marker in place of the name of the patron's bank.
(11) Distribution of markers shall comply with regulation 25.
(12) The patron's deposit balance shall be immediately reduced by amounts equal to the markers issued in the Pit.
(13) A patron may obtain a refund of his or her deposit or any unused portion of a deposit by requesting the refund from a General Imprest Cashier and returning his or her copy of the customer deposit receipt and the General Imprest Cashier shall verify the customer's identity and shall—
(a) verify the balance with the Marker Bank Cashier;
(b) have the patron sign the original of the customer deposit receipt;
(c) prepare the customer deposit refund slip which is a 2-part document and which shall contain the following information—
(i) patron's name,
(ii) date, time and shift of preparation,
(iii) amount of cash being refunded,
(iv) signature of the General Imprest Cashier preparing such documentation, and
(v) in the case of a deposit made in Eastern Caribbean currency, confirmation that the refund was also in Eastern Caribbean currency.
(14) The General Imprest Cashier shall forward the original of the customer deposit receipt along with the original and duplicate copies of the refund slip to the Marker Bank Cashier who, after comparing the patron's signature, shall sign the original and duplicate copies of the customer deposit refund slip and return the duplicate to the General Imprest Cashier.
(15) The Marker Bank shall return the original copy of the customer deposit receipt to the General Imprest Cashier who shall return it to the patron and refund the unused balance of the deposit to the patron, at which time the General Imprest Cashier shall maintain the duplicate copy of the customer deposit receipt along with the duplicate copy of the refund slip.
(16) A log of all customer deposits received and refunded shall be prepared on a daily basis by Marker Bank Cashiers and such log shall include, at a minimum, the following—
(a) the balance of the customer deposits on hand in the cashiers cage at the beginning of each shift;
(b) for customer deposits received or refunded—
(i) tile name of the patron,
(ii) the date of the deposit,
(iii) the amount of the deposit,
(iv) the date of the refund,
(v) the amount of the refund, and
(vi) the customer deposit number.