Revised Laws of Saint Lucia (2023)

8.   Persons entitled to complain

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    (1)   A user or his or her representative may complain to the Commission in respect of any of the matters under section 9.

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    (2)   The Commission may recognise as a user's representative a person not chosen by the user and may receive a complaint from that person on the user's behalf if in the Commission's opinion—

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      (a)     the user is unable to complain; or

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      (b)     the user is unable to choose a representative; and

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      (c)     the person who wishes to represent the user has a sufficient interest in the subject matter of the complaint.

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    (3)   A health service worker may complain to the Commission in respect of any matter under section 9.

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    (4)   A person who complains to the Commission may at any time withdraw the complaint by notifying the Commission and the Commission shall determine whether or not to terminate its investigation.