(1) The Commission shall terminate proceedings on an issue raised in a complaint—
(a) if the Commission becomes aware that the health service provider, user or a person who made the complaint has begun legal proceedings which relate to that issue;
(b) if the Commission becomes aware that proceedings relating to that specific issue have been initiated before an industrial tribunal; or
(c) subject to subsection (2), if the Commission considers that the issue should properly be dealt with by a court or a registration authority.
(2) The Commission shall not terminate proceedings on a complaint about a health service provider—
(a) which the Commission has referred to the appropriate registration authority if the registration authority asks the Commission to continue dealing with the matter; or
(b) if the Minister has referred the matter to the Commission.
(3) Within 14 days after terminating proceedings in respect of a complaint under subsection (1) the Commission shall give written notice of that fact to the user and the health service provider.
(4) If the Commission terminated proceedings on an issue raised in a complaint and later becomes aware that the user or the health service provider has withdrawn the proceedings under subsection (1)(a), (1)(b) or (1)(c) relating to the complaint, the Commission may, with the consent of the user or the person who complained to the Commission, re-open proceedings under this Act.