(1) An agreement may be entered into where there is not physical encounter between seller or owner and consumer but carried out by—
(a) catalogue or order form;
(b) telephone;
(c) email or internet.
(2) Where an agreement is formed by any of the means referred to in subsection (1), a seller or owner shall provide the consumer the following information before the agreement is concluded—
(a) company's name and address for service;
(b) main characteristics of the goods including a photograph of the goods and the product numbers and serial numbers of the goods;
(c) the price of the goods, including all taxes;
(d) any delivery costs;
(e) details of payment and delivery or performance;
(f) cost of using distance communication if not calculated at the basic rate;
(g) period for which the offer or the price is valid.
(3) An agreement formed under subsection (1) shall be concluded in writing or on a permanent data carrier and shall contain the following information—
(a) the address of the organization to which complaints may be made;
(b) information on warranties and guarantees.
(4) For the purposes of this section “permanent data carrier” means a disk, CD ROM or any other electronic record.