(1) The Commission shall, wherever practicable, apply conciliation, mediation, and alternative dispute resolution techniques in resolving disputes.
(2) For the following purposes the Commission is hereby established as a telecommunications tribunal—
(a) to hear and determine disputes between licensees of telecommunications services;
(b) to hear and adjudicate disputes between licensees and the public involving alleged breaches of the Act or regulations, or licences or frequency authorisations;
(c) to hear and determine complaints by subscribers relating to rates payable for telecommunications services;
(d) to hear and determine claims by a licensee for a change in rates payable for any of its services;
(e) to hear and determine objections to agreements between licensees;
(f) of its own motion or at the instance of the Minister, to review and determine the rate payable for any telecommunications service;
(g) to hear and determine complaints between licensees and members of the public.
(3) The tribunal under subsection (2) shall comprise the chairperson and 2 other Commissioners nominated for the purpose by the chairperson.
(4) Where a Commissioner withdraws from any proceedings on a matter before the Commission on account of interest, illness or otherwise, the Commission shall not be disqualified for the transaction of business by reason of such vacancy among its members, save that in the case of an equality of votes the chairperson shall have a casting vote.