(1) Where a complaint or request for an investigation is duly made and the Parliamentary Commissioner decides not to investigate the matter or where he or she decides to discontinue an investigation of the matter, he or she shall inform the person who made the complaint or request of the reasons for his or her decision.
(2) Upon the completion of an investigation the Parliamentary Commission shall inform the department of government or the authority concerned of the results of the investigation and if he or she is of the opinion that any person has sustained an injustice in consequence of a fault in administration, he or she shall inform the department of government or the authority of the reasons for his or her opinion and make such recommendations as he or she thinks fit.
(3) The Parliamentary Commissioner may in his or her original recommendations, or at any later stage if he or she thinks fit, specify the time within which the injustice should be remedied.
(4) Where the investigation is undertaken as a result of a complaint or request, the Parliamentary Commissioner shall inform the person who made the complaint or request of his or her findings.
(5) Where the matter is in the opinion of the Parliamentary Commissioner of sufficient public importance or where the Commissioner has made a recommendation under subsection (2) and within the time specified by him or her no sufficient action has been taken to remedy the injustice, then the Commissioner shall make a special report to the Senate and the House on the case.
(6) The Parliamentary Commissioner shall make annual reports to the Senate and the House on the performance of his or her functions which shall include statistics in such form and in such detail as may be prescribed by law of the complaints received by him or her and the results of his or her investigations.